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Money & metrics · also called cost per action, cost per conversion, cost per result

CPA (cost per acquisition)

CPA is the average amount spent on advertising to produce one conversion, calculated as ad spend divided by the number of conversions.

The short answer, from the The Arbitrage Desk glossary

CPA answers "what did each result cost me?". The result is whatever the advertiser defines as a conversion: a sale, a sign-up, a quote request.

In search arbitrage the term is used at two points in the chain, and it helps to keep them apart. For the arbitrageur, the "acquisition" is a small step inside their own funnel, commonly a click on a related search term or on a feed ad, because that is the event reported back to the ad platform for optimisation. Their CPA is spend divided by those events, and it must stay below the revenue each event brings.

For the advertiser at the end of the chain, CPA is the cost of a real customer. They paid the search engine for a click that came through the arbitrageur's page. If those clicks rarely become customers, the advertiser's CPA on partner traffic rises, they bid less or exclude the site, and the arbitrageur's RPC falls. The advertiser's CPA is, in the end, what decides the arbitrageur's income.

An example

Say $200 buys 1,000 visits and 270 of them click a feed ad. The arbitrageur's CPA per ad click is $200 / 270 = $0.74. If each ad click earns $1.00, there is a $0.26 margin per conversion.

Related terms