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Basics · also called user intent, query intent

Search intent

Search intent is the goal a person has in mind when they search, such as learning something, finding a website or buying a product.

The short answer, from the The Arbitrage Desk glossary

Every search has a purpose behind it. Someone typing "what is a mortgage" wants to learn. Someone typing "mortgage calculator" wants a tool. Someone typing "best mortgage rates today" is close to choosing a lender. That underlying purpose is search intent, and it is usually sorted into informational, navigational and transactional or commercial.

Intent is what makes search advertising valuable. An ad shown to a person who has just said what they want is far more likely to produce a customer than an ad shown to someone scrolling a social feed. That is why search clicks command high prices and why search arbitrage exists at all.

The weakness of arbitrage is that the intent is often borrowed. A visitor from a native or social ad did not type a query. They clicked a keyword the publisher suggested. If that keyword reflects a real interest, the advertiser gets a good prospect. If the visitor clicked out of idle curiosity, the advertiser pays for a click with no intent behind it, and engines respond by lowering the payout. Strong commercial intent is the form buyers look for.

Think of it like this

Someone who walks into a hardware shop and asks for a 10 mm drill bit has clear intent. Someone drifting past the window has none yet, however nice the display.

Related terms