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Buying traffic · also called ad account disabled, account restriction

Account ban

An account ban is an ad platform's decision to disable an advertiser's account, stopping all its ads, usually for breaking or appearing to break advertising policies.

The short answer, from the The Arbitrage Desk glossary

When a platform's systems or reviewers decide an advertiser has broken its rules, they can reject single ads, restrict the account, or disable it outright. Bans are often automated and arrive without warning, and there is normally an appeal or review process.

In search arbitrage a ban on the buying side is one of the commonest ways a business stalls. Typical triggers are creatives that promise something the page does not deliver (misleading ad, clickbait), sensitive topics handled carelessly (restricted vertical), payment failures, and landing pages that differ from what the reviewer was shown (cloaking, which platforms treat as a serious offence).

It is distinct from a feed suspension, which happens on the selling side, though the same misleading ad can cause both, because feeds now inspect the creative that sent each visitor. The durable defence is boring: accurate ads, a lander that matches them, clean billing, and not depending on one account or one platform (see concentration risk).

Think of it like this

It is the landlord changing the locks on your market stall. The stock, the staff and the suppliers are all still there, but no customers can reach you.

Related terms